Get your product portfolio under control with Opal
Discover how Opal ensures speed, compliance and brand integrity across your entire product lifecycle. Or reach out to directly us on: info@opalbpm.com
FAQs
How does Opal help retailers and suppliers work together?
Opal provides a shared workspace where retailers and suppliers can collaborate in real time. It replaces scattered emails and spreadsheets with automated workflows and clear approval steps, saving time and reducing errors.
How is Opal different from other systems?
Unlike traditional systems that only handle one part of the process, Opal connects specification, artwork, workflow, and supplier management into a single end-to-end solution — giving you a complete view of every product and project.
Do I need to install anything?
No — Opal is 100% cloud-based. You just need a browser and login details. Updates and new features are automatically rolled out with no disruption to your team.
How long does it take to get up and running?
Implementation depends on your scope, but most clients begin seeing value within a few months — once key users are trained and initial product and artwork workflows are configured.
Is Opal secure?
Yes. Opal uses enterprise grade security, encryption and user access controls. We are ISO 27001:2022 certified (International Standard for Information Security) and our solutions are ethically hacked by CREST certified penetration testers.
What kind of support do you provide?
Our help desk and customer success teams offer ongoing support, training, and guidance to ensure your users get the most from the platform — before, during, and after go-live.
Opal empowers leading private brand retailers to efficiently develop, launch and protect their branded products and packaging.
Develop
Simplify your product development process by uniting internal and external stakeholders on a single, intuitive platform.
Opal reduces risk, streamlines processes and drives operational efficiencies by leveraging reusable product specification data.
Launch
Highly configurable workflows ensure project milestones are defined, delays minimised and your teams stay in complete
control.
Opal reduces your time to market by providing full visibility and
transparency throughout your product and packaging lifecycle.
Protect
Ensure every product meets regulatory and brand standards by
maintaining fully compliant product specification data.
Opal secures brand integrity and builds consumer trust with a centralised system of record for your entire brand product portfolio.
Used by the most renowned retailers globally because…
We’re private brand specialists
Built by retail experts, the very foundation of our brand product management platform is built around decades of feedback from key industry leaders.
Our team fully understands the challenges and pressures that private brand retailers face, but also the opportunities that the market presents.
We are a trusted partner that helps you meet the demands and challenges of today’s retail private brand landscape.
It’s a complete, single solution
Our fully integrated platform is wholly owned, developed and implemented by us, with no reliance on third-party software or plug-ins.
This means clients can expect reliability, faster response times and scalability configured to your specific needs.
Opal is designed for the private brand retailer, enabling brand owners and development teams to bring products to market with accuracy, speed and confidence.
We’re backed by credibility
We’re the trusted partner by many of the most renowned private brand retailers globally.
Our long-standing relationships are built on consistency, deep industry expertise and a shared commitment to achieving brand excellence and building consumer trust.
Opal enables stakeholder collaboration and engagement throughout the entire product lifecycle, acting as a centralized system of record and providing proactive guidance, training and support.
